Online booking for nail businesses
Appointment reminders that stay connected to your nail business.
Keep appointment information and customer communications together. Luster supports appointment emails and optional SMS, with messaging preferences and delivery information in the owner workspace.
Start with appointment emails
Core booking includes email confirmations and reminders. Customers can use their secure appointment link to find the details of their visit and manage a booking according to your rules.
Use SMS when it fits your business
SMS is optional and requires customer texting consent. Eligible new salons receive 100 starter SMS credits after contact verification. Further texts use credits purchased separately from core booking.
Understand what a text credit covers
SMS usage is measured in message segments. Longer messages can use more than one credit, and sending depends on consent, your settings and the available balance. Review current top-up prices and applicable taxes before paying in Usage & SMS.
Questions about Luster
Are unlimited text messages included?
No. Core booking is free; SMS uses a credit balance. Longer messages may use multiple credits. Any additional credit purchase is optional.
Does a messaging problem mean an appointment failed?
No. Check the appointment record in Luster. A delivery problem is separate from the status of the booking.
Make your next booking easier.
Start with your services and availability. Your booking website and owner workspace stay connected.
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